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Shipping & Returns

Welcome to our website:www.fvstri.org.uk

Shipping & Returns
We ship to be carried out worldwide with DHL and all orders within 2-3 days after payment. It takes about 3-5 days arrive worldwide, excluding holidays. We will send you the tracking number after the order is shipped, if you do not receive the tracking number within 2 days, please contact us.

cancellations
If you wish to cancel your order, you need to direct mail. Most orders are shipped within 2-3 days after the order, and shipped orders can not be canceled.

results
To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. The goods must be returned within 8 days after the date of receipt (unworn and contain all original packaging and labels) .The port of fees associated with the return of the goods are the responsibility of the consumer.

trade
To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 8 days of receipt (unworn and in original condition with all original packaging and labels). When you return an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All costs associated with the exchange of goods are the responsibility of the consumer.

Solve your problem
If you have questions about how your personal information is collected and used any questions, please feel free to contact Contact Us. We will process your request or complaint to respond as soon as possible.
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